Description
Spark Care: POS Support Plan in NYC for Small Shops
A frozen register costs you sales every minute. That’s why Spark Care gives single-register shops fast, local POS support. First, you call a real person. Then, we connect remotely and fix the problem. As a result, most issues are solved without a visit.
What’s Included in Spark Care
- Phone support 9AM–9PM EST – a local tech answers, with no phone trees.
- Remote access support – we log in and fix your POS on the call.
- Email support – send non-urgent questions any time.
- Initial POS training – your team learns the register from day one.
- Initial database backup – your products, prices and settings are saved at setup.
Spark Care Pricing
- Monthly: $158/month
- 6 months: $869 – save $79
- 1 year: $1,579 – save $317, about 2 months free
There is no contract on any term. In other words, you can cancel anytime.
Who Spark Care Is For
- Small boutiques and gift shops
- Coffee shops and cafés
- Florists and bookstores
- Specialty retailers, seasonal shops and pop-ups
- Businesses with one register and a tech-comfortable owner
Supported POS Systems
We support Clover, Aldelo POS and Cash Register Express. In addition, we help with connected terminals, printers and scanners.
Spark Care FAQ
Do you come on-site with Spark Care?
No, Spark Care covers phone, email and remote help. For on-site visits, choose Core Support.
Where do you provide POS support?
We serve New York City, New York State, New Jersey, Connecticut and Pennsylvania.
Can I switch plans later?
Yes. You can upgrade anytime as your business grows.
Why Choose Spark Care?
Generic IT help rarely knows POS software. Our team, on the other hand, installs these systems every day. So your problem gets fixed the first time. Questions? Call 718-838-0884.
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