Let's compare plans and choose what fit your needs!
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Nom du forfeit
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PULSE CARE
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CORE SUPPORT
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APEX CONSIERGE
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Customer Support
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Phone Support Hours
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9:00 AM - 9:00 PM EST
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7:00 AM - 2:00 AM EST
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24 HOURS
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On-Site Support
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On-Site Visits Per Month
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N/A
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2
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4
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Callback Response Time
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Up to 1 Hour
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15-30 Minutes
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Under 5 Minutes
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Status Updates via SMS/Email
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Software Support
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Remote Access Support
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Initial POS Training
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Initial Database Backup
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Regular Backups
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Menu/Inventory Updates Per Month
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N/A
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1
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2
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Security Support
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System Restore
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System Health Check
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Network Scan
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Vulnerability Scan
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Virus Removal
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